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Meet Your Special Events Staff

Robert Underwood

Robert Underwood

General Manager

Favorite Artist/Band: Dave Matthews Band
Favorite Food: "Anything prepared with love by other people."
Favorite Color: Green

Rob joined Wings Event Center in 2011 after serving as the Food and Beverage Director at the Radisson Plaza Hotel. After growing up in Traverse city, he attended the Culinary Institute of America, where he learned to make a mean Philly cheesesteak. He now has six children, and resides in Kalamazoo with his wife. He has a mad obsession with Dave Matthews Band, and if you don't believe it, ask him about his tattoo. Rob's favorite part of working at Wings is "bringing back quality entertainment to Kalamazoo."
Karen Winkle

Karen Winkle


Favorite Artist/Band: Black Keys
Favorite Food: Chocolate
Favorite Color: Blue

Karen started working at Wings Event Center in 2011 after living in several Michigan locations, as well as Stuttgart, Germany. She originally attended culinary school and worked as a pastry chef for 17 years. Currently, she serves as the director of facilities at Wings, which means she keeps the ceiling from falling on us during concerts (and lots of other miscellaneous jobs). Her favorite part of her job is the "variety of things I get to do and the interactions I get to have with people."
Melissa Janecke

Melissa Janecke

Special Events

Favorite Artist/Band: Elvis Presley
Favorite Food: Mac and Cheese
Favorite Color: Green

Melissa started working at Wings Event Center in 2017. After growing up here in Kalamazoo, she attended Kent State University where she received a degree in Digital Media and Dance. She loves spending time with her family and cat children. Melissa’s favorite part of working at Wings is “having something new and interesting to do every day.”
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