Wings Event Center FAQs
Q: Can I bring my purse in?
- A: We are a clear Bag facility. All bags must be no larger than 12” x 14” x 6”. They must be clear vinyl, plastic, or pvc. A small clutch, no larger than 4.5 “ x 6.5” will be allowed.
- Cross-body/fanny packs that are clear or fit the 4.5” x 6.5” dimensions are allowed.
- All bags are subject to inspection. Security staff reserves the right to determine what items are not allowed.
Q: Can I bring my water or a beverage into the building?
- A: You may bring in an empty container for water. Containers are limited to holding less than 32 oz. No outside food or beverages are allowed into the facility.
Q: I have medication in my purse, can I bring my purse in? It’s a medical bag!
- A: Medications are defined as prescription medications, not items that can be purchased over the counter i.e. Aspirin, Ibuprofen, tampons/pads, etc.
- Medical bags are for the transport of medical equipment i.e. Oxygen delivery units, etc. Cooler bags for storage of Insulin and syringes are allowed. All medical bags are subject to inspection. All medical bags should be only large enough to contain the medical equipment.
Q: Is the smoking/vaping of marijuana allowed at Wings Event Center?
- A: The State of Michigan allows for the consumption of Marijuana, however, the law requires that it be consumed in your private residence or with the permission of the owner of a property. Wings Event Center prohibits the use of marijuana and illegal substances on its property.
Q: Why can't I enter through the door I just left?
- A: No. Our top interest at Wings Event Center is the safety & security of our patrons. If a patron has left the building, the patron must be screened again through our screening systems at the designated entry location(s).
Q: How does Wings Event Center handle disturbances and disorderly behavior?
- A: All guests must maintain reasonable and appropriate behavior at all times. Guests using offensive language or engaging in disorderly conduct may be ejected from the facility and may be subject to arrest. Ejected guests will not receive a refund for their tickets or be compensated in any way for their loss. Disturbances include, but are not limited to, the following:
- Standing on chairs
- Drunk and disorderly conduct
- Fighting or challenging others to fight
- Exposing private body parts
- Interference with or delay of the game/event
- Violation of the Wings Event Center event policies
- Violation of local, state and federal laws and statutes
- Igniting and display of flames, i.e. lighters / matches, in the facility bowl
- Attempting to enter the field of play, court, ice, stage or backstage areas without permission
- Throwing, discharging, or launching any substances or objects
- Willfully and maliciously disturbing another guest / employee with loud and unreasonable noise
- Using profanity and / or offensive words, which are likely to provoke a violent reaction from others
- Taunting or using offensive language against players, referees, or performers
*To report a disturbance during an event, please visit Guest Services outside of sections 1 & 30
Q: Can I bring in my own food & beverages?
- A: No outside food or beverage are allowed inside Wings Event Center
Q: Will I need an ID?
- A: Yes, in order to purchase any alcoholic beverages you must have a valid photo ID. Photos of ID’s will not be accepted.
Q: What fryer and popcorn oil do you use?
- A: We use a premium blend of high oleic canola, corn and soybean oils in concession stand fryers and sunflower oil is used for popping our popcorn.
Q: Is allergen information available?
- A: Please scan the above QR Code to view Wings Event Center Allergen information.
Q: What payment methods do we offer?
- A: Credit, debit, cash, gift cards, promotional vouchers, and tap to pay.
Q: Do I need to purchase a ticket for my child?
- A: For most sporting events, including K-Wings games and most concerts, children under the age of 2 years old (Lap Age) will be admitted into Wings Event Center without a ticket, provided that they sit on an adult's lap & do not occupy a seat. Any child 2 years of age or older will require a ticket to enter the arena. Please note that some shows (especially those intended for children) will have a different age policy. If you are uncertain about the policy, feel free to contact us.
Q: ADA tickets are not available on the website. How can I purchase tickets for ADA?
- A: ADA seating options vary per event. Please contact the Box Office to ensure ADA accessibility needs are met when purchasing tickets. We will accommodate ADA requests to the best of our ability. *Note: Day of event accommodations are may be difficult to fulfill.
Q: Where is the restroom?
- A: Restrooms in the Main Arena are located in the concourse across from sections 22, 24, 9 and 7.
Q: How can I book a birthday party/event at a K-Wings game?
Q: What are your spaces and their capacities?
- A: Click HERE and see 'Private Event Spaces' section
For any other questions please contact (269) 345-1125 for more assistance!